Frequently Asked Questions (FAQs)
Yes delivery is free for all orders over $199 anywhere in Australia and $19 below that. However, occasionally when the shipping cost to us is excessive so as to generate reasonable profit on the order, we reserve the right to cancel the order and issue full refund or will ask you to pay extra shipping cost should you wish to proceed with the order. This can happen with unusually bulky items or delivering to very remote areas.
Nearly all of our products come with Australian manufacturer warranty of between 3 and 7 years. Clearance item comes with 1 year manufacturer warranty.
We recommend using a business delivery address as signature is required on delivery unless you have given authority by writing this in the special notes when placing your order e.g. to leave the goods at the door. Please note in this case we will not cover you for any loss or damage after goods have been delivered.
Yes we can recommend some of our preferred electricians in every Australian cities, who can install lights at competitive rates.